Medical care services are offered on a priority basis. First
priority of care is to active duty military. Second priority is to family
members of active duty, with retired military and family members of retired
military following in the eligible chain. Dental care services are available to
active duty military only. Only emergency dental care is offered to other
eligible individuals. When services are unavailable, those eligible for medical
care are referred to TRICARE. Participation in the TRICARE Dental Program (TDP)
for active duty family members is encouraged. The Dental Clinic is located in
Central Area, 606 Thayer Rd. See subject areas, DENTAL SERVICES / DIRECTORY-ON
INSTALLATION and FAMILY MEMBER DENTAL PLAN that can be found in this category,
MEDICAL AND DENTAL.
Keller Army Community Hospital, KACH, is a fully
accredited, 28 inpatient bed facility. KACH contains medical, surgical,
intensive care and obstetrics units. The Acute Care Clinic and the EMERGENCY
ROOM can be reached at 845-938-4004/4005, 845-446-5400, or DSN 688-4004/4005 on
a 24 hour-a-day basis. The hospital is located at 900 Washington Road on the
left after entering Washington Gate.
KACH, HOSPITAL
INFORMATION
DESK
845-938-5169; DSN 688-5169
For an appointment, call TRICARE at
1-888-999-5195. This is the central appointments number for KACH. (Note: THIS IS
NOT A DIRECT LINE TO KACH, but is routed through the TRICARE appointment system
in Maryland.)
**** DEERS UPDATE ****
To expedite your inprocessing
with MEDDAC and TRICARE, contact your local DEERS office as you outprocess and
change your address to West Point. You can utilize the address printed on your
orders as your new address until you obtain local housing in New
York.
When you move to a different region, you will have up to 30 DAYS at
the new site to enroll. Your old region will cover you for care until you enroll
at the new region. Enrolled members will start a new 12-month enrollment
period.
You can get an ENROLLMENT DECISION KIT:
1. From the
Health Benefits Advisor
2. At the TRICARE Service Center, 273
Main st, Highland Falls, NY 10928
3. By calling Sierra Military
Health Services at 1-888-999-5195.
A valid ID card must be presented to
receive any care except emergency care. Family members must be enrolled in DEERS
and present a valid ID card.
A Primary Care Department is comprised of
doctors from each of the three clinic: family practice, internal medicine, and
pediatrics. Dermatology, respiratory therapy, adolescent pediatrics, and the
Exceptional Family Member Program are also available within the Primary Care
Department.
The nearest tertiary center is Westchester County Medical
Center, located about 35 miles from West Point, approximately a 45-minute drive.
Nearest major Army medical treatment facility is Walter Reed Army Medical
Center, located 290 miles from West Point, approximately a 5-hour drive.