There are no military health care facilities in Valdez.  Therefore, the majority of your medical needs will be handled at the local Valdez Medical Clinic.  The medical care in Valdez is limited to general health care; however, there are excellent emergency care services.

The nearest military health care facility (Elmendorf AFB Hospital) is located in Anchorage, approximately 305 miles from Valdez.  Elmendorf AFB Hospital can handle most specialty care needs and has a full-time assigned Coast Guard Liaison.  The current medical Coast Guard Liaison is Health Services Chief Petty Officer Les Clark.  He can be reached at (907) 271-6745.  He is available to assist you with any concerns you may have regarding Elmendorf AFB Hospital.  There is also a TRICARE Service Center located at Elmendorf Hospital.  They can be reached at 1(800) 242-6788.

Local Medical Appointment:  How do you contact the clinic if you or family members are ill?  Simply call the Valdez Medical Clinic at 835-4811 and make an appointment.  Be sure you take your TRICARE card (if you have one) and your military ID card.  The clinic will bill Tricare directly and there should be no co-pay or payment due at time of service.

Specialty Care:  Most specialty care is provided in Anchorage and, with prior approval through your command, the Coast Guard can reimburse certain medical travel expenses.  In order to receive specialized care you must obtain a medical referral from the local doctor.  This referral must contain the specific medical problem, name of patient, suggested treatment and it requires the doctor s signature on clinic letterhead.  You will then be entitled to travel to Anchorage on Medical TAD orders.  You are still free to use Elmendorf AFB without a referral; however, travel and lodging will be at your expense.

Eye Exams: You and your family are entitled to eye exams at Elmendorf AFB.  Active duty personnel are entitled to annual eye exams and dependents are entitled to eye exams every 2 years, unless they wear corrective lenses and the doctor requires more frequent visits.  To make an appointment, simply call the Central Appointments Desk at Elmendorf AFB at 1-800-255-2778 or 907-580-2778 and make your appointment(s).  Please note that your entire family is required to perform this travel all at once.  Once you have made your appointments, simply fill out the Medical TAD Worksheet and turn it in to HS1 Chute.  You will receive TAD orders and a travel claim will be required upon your return.  Important:  If dependents travel, you must save food receipts and submit a Statement of Actual Expenses with your travel claim.

Pharmacy:  You have 2 options to meet your pharmaceutical needs.  However, the only Coast Guard contract pharmacy in town is Village Pharmacy at 835-3737.  Active duty prescriptions are no-cost by showing your ID Card and signing for the prescription.  For dependent prescriptions, the pharmacy will bill Tricare directly and you will pay your co-pay upon receipt of your medication.  Dependent prescriptions are $3.00 for generic brands and $9.00 for name brand products.  If you have  long term  prescriptions (i.e. birth control pills, allergy medicine, etc.) you can use the Mail Order Pharmacy.  HS1 Chute has the package to start your  account  with the Mail Order Pharmacy Program.  To begin the Mail Order Pharmacy Program a new prescription is needed.  Being enrolled in this program will allow you to receive 3 months of the  long term  prescriptions at a time.  Prescription charges are the same as above.

Dental Care:  Dental care in Valdez is somewhat limited.  When you transfer to Valdez PCS, please be sure to verify your enrollment in the TRICARE Dental Plan (United Concordia) by phoning their customer service line at 1(800) 866-8499.  The most important feature of our dental plan is its preventive services.  Regular check-ups help to avoid more costly procedures in the future and are normally covered at 100% (no cost to you).  Check your TRICARE Dental Benefits Booklet for details.  Where do you go for local dental care and how is it billed?  Dr. Silveira is our contract dentist and can be contacted by calling 835-4940.  He will bill United Concordia for dependents and MLCPAC for Active Duty.  He will normally inform you, in advance, if there will be any out of pocket expenses for dependent dental care.

Emergency MEDEVAC:  Serious injuries are normally transported via commercial MEDEVAC to Anchorage through Aeormed.  If a MEDEVAC is needed, the local hospital (doctor) should contact Aeromed directly at 1-888-283-7220 or 907-677-7501 to schedule an emergency flight to Anchorage.  Please contact the Health Benefits Advisor, the unit's Command Duty Officer, or the Executive Officer if there are any problems regarding emergency flights to Anchorage.


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