The 78th Medical Group does not have emergency services/emergency
room. Ambulance service is provided by Houston County Medical Center
from 0700-1800, Monday-Friday, from their on-base location at the 78th Medical
Group. All other times they respond from off-base. In
either case, dial 911 for ambulance response. In an effort to support
and advise you about medical care the following is provided to assist
you:
Emergency Medical Situations:
- Call 911 for an ambulance or
go to the nearest emergency room/department.
- If you call 911 and you
live on-base, Robins Clinic Ambulance Service will transport you to a civilian
emergency room/department - during administrative hours, weekends/holidays or
after 1800, Houston Medical Center will transport.
- Once you arrive in
the emergency room/department, show your TRICARE Card/Military ID.
-
Notify Primary Care Manager within 24 hours of visit.
- Between
0730-1630, Monday-Friday, call (478) 327-8340 or DSN
497-8340. Central Appointments will transfer you to the appropriate
clinic which the patient is assigned for approval.
- All other hours,
call (478) 327-7850.
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Examples of Medical
Emergencies
- Allergic Emergency: difficulty breathing, hives
all over due to insect sting, medication, food allergy, etc.
-
Respiratory Emergency: difficulty breathing, wheezing, asthma attack,
croup, choking.
- Cardiovascular Emergency: Very fast heart
rate, or slow rate with symptoms of lightheadedness, weakness, or shortness of
breath.
- Diabetic Emergency: marked by elevated or very low
blood sugar, uncontrolled nausea and vomiting.
- Drug Overdose or
Poisoning: Call Poison Control at 1-800-442-4112 for directions
before emergency room care.
- Trauma: Any head injury causing
loss of consciousness, nausea, vomiting, blurred vision, altered mental status
or multiple trauma to different parts of the body, for example: a
fall, motor vehicle accident, burns or deep cuts that require sutures.
-
Seizures
- Fever of 100.5 or greater in a child less than two (2) months
of age: child with fever with altered mental status and progressing
rash needs immediate evaluation.
- Uncontrollable Bleeding Dental
Emergencies: traumatic injuries, uncontrollable bleeding, facial
swelling (worsening dental infection), severe pain uncontrolled by
medication.
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Routine/Urgent
Care
- Contact your Primary Care Manager (PCM) at (478)
327-7850.
- For appointments, call (478) 327-7850. Hours of
operation: Monday-Friday 0700-1600. Saturday 0730-1200
(ACUTE illness/injury only).
- No clinic hours
available: Sunday's and Federal Holidays.
- To contact a
primary care manager for acute problems after duty hours, on weekends/holidays,
call (478) 327-7850. An answering service will contact the provider
on call.
- While out of the area, you may contact your PCM by calling
1-800-537-2137.