The 12th Medical Group, provides general outpatient medical services to active duty personnel, their family members, retirees and their family members. It is important to note that the Randolph Clinic does not provide emergency medical care. Emergency medical care is provided at Brooke Army Medical Center (BAMC) and Wilford Hall Medical Center (WHMC). BAMC is located 17 miles from Randolph AFB and WHMC is at
Lackland AFB located 30 miles from Randolph AFB. Both BAMC and WHMC are full service hospitals and provide extensive medical care in virtually all specialties. Additionally, Northeast Methodist Hospital (a civilian hospital) is located four miles from Randolph AFB.
TRICARE is the DoD triple option health benefit program offered to CHAMPUS eligible beneficiaries. TRICARE is implemented in twelve regions throughout the Continental United Sates; Randolph AFB is located in Region VI, which includes Oklahoma, Arkansas, Texas (with the exception of El Paso), and most of Louisiana. TRICARE brings together the health care delivery systems of each of the military services, as well as the Civilian Health and Medical Program of the Uniform Services (CHAMPUS), in a cooperative and supportive effort to better serve its beneficiaries, while optimizing the use of available resources throughout the military health care system.
TRICARE introduces to beneficiaries three choices for health care delivery: TRICARE Standard, which is a fee-for-service option that is the same as Standard CHAMPUS; TRICARE Extra, which offers cost share discounts of 5% when civilian network providers are used; and TRICARE Prime, a Health Maintenance Plan that family members must enroll into and is managed by a physician or provider group the enrolled patient chooses. All active duty members must be enrolled into TRICARE Prime and are required to fill out an enrollment form at the TRICARE Service Center as they inprocess into Randolph AFB. The Randolph Clinic is their primary care manager. Beneficiaries are seen by appointment under the following order of priority as established by DoD:
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Active Duty
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TRICARE Prime beneficiaries
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Non- TRICARE Prime beneficiaries
TRICARE eligible beneficiaries who elect not to enroll in TRICARE Prime or TRICARE Plus, will remain eligible to receive care on a space-available basis, as they always have. However, due to the above access priority, non-TRICARE Prime beneficiaries may experience delays in obtaining a space available appointment.
Notes from MilitaryAvenue.com:
Related Websites:
12th Medical Group, Randolph AFB