Maxwell

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For law enforcement, medical and fire emergencies on base, dial 911.

Emergencies do occur to people while in transit.  Before you depart your current installation, ensure you have all your important documents with you.  (Too often they end up packed with the household goods.) Examples of important documents are orders, passport, medical records, sponsor's name and home/duty numbers, commander's name and duty number, orderly room number and a copy of our Maxwell-Gunter SITES package from this web site.

The American Red Cross is always available for emergency aid anywhere in the US. Just contact the nearest Red Cross chapter listed in the local phone directory and explain your emergency.  If the Red Cross can't cover the financial emergency, they have a reciprocal agreement with the Air Force Aid Society to meet your need. American Red Cross of Central Alabama: (334) 260-3980

Financial: See the section Family Issues-Installation-Emergency Assistance for on-base resources.  It is advisable to utilize the military's emergency relief society first, if possible.  Financial assistance is usually in the form of an interest-free loan.

Medical: Call 911 for emergency medical assistance (danger of loss of life or limb).   Emergency care does not require prior TRICARE authorization before treatment.  However, you (or a family member on your behalf) should notify your PCM within 24 hours of receiving emergency care.  Your PCM's phone number should be on your TRICARE Prime enrollment card.  If you cannot contact your PCM, call your regional contractor.  For the South Region: 1-800-444-5445. Members enrolled in TRICARE may call the TRICARE nurse 24-hours a day (1-800-406-2832).  Civilians may have 24-hour nurse consult available through their health care plan, also; check your insurance card, the health plan booklet, or website.
  
If you are near a DOD military installation, you can contact their Aid Society or Relief Society requesting financial assistance due to your emergency.  They generally can provide assistance to meet unforeseen required travel and related maintenance expenses such as transportation, lodging or for, when applicable due to extraordinary costs involved with the permanent change of station (PCS).  The Maxwell Air Force Aid Society Office is located in the Family Support Center; (334) 953-9694. After duty hours, contact the Command Post at (334) 953-7333.


Visit Contacts/Links for more information on emergency assistance.


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