General Leonard Wood Army Community Hospital (GLWACH) is located
in bldg 310. GLWACH is a modern, 75 bed facility which received an exceptional
score of 96 on their most recent (November 2001) Joint Commission Accreditation
of Healthcare Organizations.
Staffed by over 900 medical, dental and
administrative personnel, GLWACH provides inpatient and outpatient care to more
than 30,000 beneficiaries.
When you arrive at Fort Leonard Wood, it is
essential that you turn in your medical records. Active duty
personnel need to take their records to the Active Duty Records Room at the
TRICARE Office located in Bldg 470 or to the Consolidated Troop Medical Clinic
(CTMC), see your unit PAC for records assignment. Family members turn
in records at the Outpatient Records section (as you enter the front door, to
your immediate right).
OUTPATIENT CARE at Fort Leonard Wood may be
accessed through one of two locations: the Family Practice Service
Option or the Multi-Specialty Option (which includes the services of the
Internal Medicine Clinic, the Pediatric Clinic and OB/GYN
Services).
OPTION 1: FAMILY PRACTICE CLINIC physicians provide
a broad range of medical care to patients of all ages. Under a Primary Care
Management team headed by a Family Practice physician, a family may receive care
for minor medical and surgical problems and evaluation and treatment of acute
and chronic illness. Health maintenance exams, to include well
babies, children of all ages and adults, women's health care exams, to include
breast and pelvic exams with PAP smears and uncomplicated obstetrics are all
available under this option.
OPTION 2: MULTI-SPECIALTY OPTION
is a unique multi-specialty care option which provides care for children and
adults in several locations throughout the hospital. Adults under
this option receive their care in the Internal Medicine Clinic, while the
children receive theirs in the Pediatric Clinic. Women's health
exams, problem GYN consultations and obstetrics are provided directly by the
OB/GYN Clinic under this option. The Hospital Acute Minor Illness Clinic (HAMIC)
is a clinic for soldiers in transition, and lying out areas, to include ROTC
cadets, Reserve units, Engineer, Military Police and Chemical Officer Basic
course students, National Guard and TDY personnel who are suffering from an
acute minor illness. HAMIC also provides Physical Exam/Aviation
Medicine services. The (CTMC) provides IET sick call. The
CTMC combines primary care capabilities with a variety of specialty services to
provide soldiers with the most of their health care needs in one location, thus
allowing more time for work and military training. It has limited
specialty services with Podiatry, Physical and Occupational Therapy, Preventive
Medicine, Laboratory, Radiology and Pharmacy services. Active duty
trainees, selected permanent party without families and students at the Libby
Non-commissioned Officer Academy can access medical care through the
CTMC.
ADDITIONAL SERVICES:
GLWACH also has other specialty service
clinics available, to include: The Emergency Department, Pediatrics,
General Surgery, OB/GYN, Orthopedics, Podiatry and Immunization Clinics.
Several clinics schedule their own appointments. For the following
services, call these phone numbers:
Social Work Division (includes Family
Advocacy): (573) 596-1507
Neurology, Psychology, Psychiatry,
Community Mental Health: (573) 596-0522
Community Counseling
Center (Army Substance Abuse Program): (573)
596-0119
Radiology: (573) 596-0029
Community Health
Nurse: (573) 596-0518
Occupational Health: (573)
596-0039
The hospital operates a large centralized health education and
resource center. The Health Promotion Center was implemented in an
effort to emphasize preventive health care and to serve as a foundation for the
Self-Care Program.
In addition to blood pressure
monitoring and health education media, the Health Promotion Center offers
twenty-six classes and programs designed to meet the health education needs of
the community. An extensive library of books, videos, slides, audio
tapes and handouts are available for check out or use in the Health Promotion
Center. The center also serves as a primary location to schedule or
make appointments for health education classes. Additionally, the
center offers the Self-Care Intervention Program. This is a 2 hour
class that will help you avoid illness and pursue wellness. Each
participant receives a card. This card allows access to the
outpatient pharmacy for non-prescription medications.
To ensure that
patients receive the best medical care, GLWACH has a Patient
Representative Officer, who provides one-on-one assistance for all patients who
have compliments, complaints or who require information or other
assistance. The PRO also performs duties as the Beneficiary
Counseling and Assistance Coordinator (BCAC) and Debt Collection Assistance
Officer (DCAO).
In order to make prescription refills easier, GLWACH has
implemented an automated telephone refill prescription
system. Refills may be called in 24 hours a day at 596-0128 or
1-800-245-1953. The system advises the patient when the refill will
be ready for pickup. The Refill Pharmacy is open for pick up or drop off, Monday
thru Friday, 0800-1700. When you arrive to pick up your prescription,
just show your military identification card for
verification. Effective January 2002 GLWACH Pharmacy began offering
refills via the Internet. For details go to the GLWACH web site at
glwach.amedd.army.mil and click on Pharmacy Refill.
As the only hospital
in Pulaski County and closest hospital in a thirty mile radius, GLWACH provides
extensive Emergency and Ambulatory Services to the civilian
community. The Emergency Department cares for an average of 30,000
patients per year and receives about 20 civilian emergency cases each
month. The treatment covers a wide range of emergency conditions
including heart attacks, trauma, burns, head injuries and obstetrical
emergencies.
For further information on all the benefits General Leonard
Wood Army Community Hospital has to offer visit our web site at
glwach.amedd.army.mil. Our motto is "Your Military Health Care
Champion". They are here to serve you and live that motto
everyday. Welcome!