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TRICAREis the military's comprehensive health care program for active duty personnel, eligible family members, retirees and family members and survivors of all Uniformed Services.  The program is managed by the military in partnership with civilian hospitals and clinics.  It is designed to expand access to care, assure high quality care and promote medical readiness.  All military hospitals and clinics are part of the system.

Family members can receive comprehensive care in military hospitals and clinics if they choose.  Most do.  Like their active duty sponsors, this care is free of charge for outpatient care and medication obtained at the military pharmacy.  There is a nominal fee for inpatient care.  For family members, should they wish to seek civilian medical care, of if their needs cannot be met at the military facility, the government will share the cost of health care through one of the three options in the  system.

Prime:  The Department of Defense manages care option.  Eligible family members elect to enroll and are assigned a Primary Care Manager who will ensure that they receive all the health care they need.  This is similar to a civilian HMO.

Extra:  A Preferred Provider Network option.  While enrollment is not required you must agree to use doctors identified in the network.  Network providers will cost share with the government and you receive an additional five percent discount for the cost of care (government pays 85% of allowable fee after annual deductible is met).

Standard:  A traditional Fee-For-Service option.  The members can utilize a doctor of their choice and the government will cost share (government pays 80% of allowable fee after annual deductible is met).

The Active Duty Family Member Dental Plan (FMDP)is administered by United Concordia Companies, Inc.  It is a voluntary Comprehensive dental plan available to family members of all active duty Uniformed

Services Personnel.  When the active duty member (sponsors) enrolls family members in the FMDP, a monthly premium is paid through payroll deduction after the initial payment is made by check, money order or credit.  The plan has cost shares, maximums, and limitations similar to typical civilian dental group plans.  The amount covered by the plan ranges from 100 percent to 50 percent, depending on the type of service.  Family members must receive dental services in the United States, Canada, Guam, The U.S. Virgin Island or Puerto Rico.

Detailed FMDP coverage and enrollment information are contained in the FMDP Benefit Booklet.  Sponsors and Family member may call United Concordia's toll free  Department at 1-800-866-8499 (or 1-800-891-1854 for the Hearing Impaired) Monday - Friday from 8AM to 8PM EST or visit them on the web.  For additional, information telephone the KAHC Health Benefits Advisors at 804-734-9447/9448.

KENNER ARMY HEALTH CLINIC
Kenner Army Health Clinic's mission is to ensure the readiness of the nations' military through high quality, customer focused, and cost effective primary care by managing customer needs in an integrated health care system.

Kenner strives to meet the needs of the uniformed service members while providing the best possible care for all eligible beneficiaries.  KAHC can provide you and your family the majority of your outpatient primary health care needs.  When the needs arise that exceed Kenner's abilities, you will be referred to a network provider (civilian or military).

Kenner is closed on Federal Holidays and maintains a limited staff on Military Training Holidays.

Shuttle Service
Shuttle service available daily for appointments at McDonald Army Community Hospital (Ft. Eustis), and Portsmouth Naval Medical Center (Norfolk).  Shuttle service to Walter Reed Army Medical Center
(Washington, D.C.) runs Monday, Wednesday, and Friday.  Your Primary Care Manager (PCM) and a Health Care Finder will assist you in this referral process.


Prince George/Petersburg & Hopewell Health Departmentsall fall under the Virginia Department of Health, therefore they all are required to offer similar services to their residents.
  
Eligibility Information for Health Services
Eligibility requirements vary depending on the service provided. Some services are free, some are a flat fee and others are based on a sliding fee scale. Sliding fee scale means that in general, the more income you have, the larger the fee you pay for services. Financial eligibility is determined annually and whenever there is a change in financial status. You must have identification and proof of income when services are provided.

The Crater Child Development Clinicis operated to serve children, from birth to 21 years, suspected of having problems such as:
-Developmental delays
-Developmental disorders associated with sensory or physical disabilities
-Disorders of attendtion and hyperactivity
-Learning problems
-Emotional and behavioral concerns
-Mental retardation.

The Exceptional Family Member Program (EFMP)is a DA program, IAW AR 600-75 & AR 608-1, designed to assist, through selective assignments, military personnel with family members having special needs.  An effort is made to assign personnel to areas that have the agencies and facilities necessary to meet the needs of the special family member.  The EFMP provides assistance to all active duty soldiers who have a family member with a physical, emotional, mental, or educational disability.  EFMP provides information and referral about support services in the local community.  For more information please contact the EFMP Program manager at 734-7965.

JOHN RANDOLPH MEDICAL CENTER
John Randolph Medical Center is located in Hopewell, about 15 minutes of Fort Lee. At the heart of healthcare at John Randolph is the desire to offer access to a broad range of high-quality services - from obstetrics and behavioral health to oncology and cardiac care.

John Randolph Medical Center is a licensed, 271-bed facility, offering acute care inpatient and outpatient services, as well as long-term care. Staffed and managed by neighbors and friends, the hospital provides compassionate care and focuses on what's important to the community it serves.

John Randolph Nursing Home
They offer a wide variety of services to their patients, including those listed below. If you don't see a service listed here or need more information, please call our  counselor at (804) 541-7759. For a physician referral, please call (804) 320-DOCS (3627). Tri-cities residents may call toll-free 1-800-888-3627.

VCU HEALTH SYSTEM
Since 1838, the Medical College of Virginia Hospitals (MCVH) has been on the forefront of advances in healthcare, providing patients with some of the most progressive treatment and technology available.

MCV Hospitals is the teaching hospital component of the VCU Health System, which is the region's only Level I Trauma Center.  The VCU Health System comprises nearly 200 specialty areas. In addition to multidisciplinary centers for cancer, cardiology, neurosurgery, and transplantation, the VCUHS offers virtually every form of contemporary medical service. In particular, the VCUHS has received international recognition for early diagnosis and treatment of chest pain and strokes, organ transplant, head and spinal cord trauma research, burn and wound healing, neonatal intensive care, and genetic research, as well as cancer research, treatment, and rehabilitation.  

The VCUHS delivers oncology patient care services for VCU's Massey Cancer Center; a National Cancer Institute designated facility, which offers patients many multi-disciplinary treatment options and access to clinical research trials.

SOUTHSIDE REGIONAL MEDICAL CENTER
Their philosophy states that 24-hours-a-day, seven-days-a-week, you will find trained physicians who take the time to listen to what you have to say. You will be greeted warmly by nurses who are truly compassionate and a registration staff that understands that people come before paperwork.
At Southside Regional Medical Center, they are committed to improving the health status of the communities they serve. Whether you're looking for information about a specific health condition, or tips on staying healthy, they have you covered.

Southside Regional Medical Center works closely with organizations and individuals in the community to provide education about health and wellness, especially things that can be done to prevent or reduce the risk of serious health problems.  They are working hard to improve the health status of their community.

POPLAR SPRINGS HOSPITAL
Poplar Springs Hospital features a family approach to behavioral healthcare. Problems such as emotional illness, sexual or physical abuse, marital strife, severe stress and alcohol or drug abuse are remedied in their soothing therapeutic environment.

Poplar Place, a group home and subsidiary of Poplar Springs Hospital, is a private agency established to meet the community need for at-risk adolescents who have behavioral healthcare issues. The program is a step-down residential program designed for adolescent males between the ages of 13 and 17 years, who have experienced emotional and/or behavioral difficulties and successfully completed an inpatient residential program.

Poplar Springs Hospital offers many programs that focus on the whole person to promote personal growth in recovery.  Additional information on programs offered can be obtain by contacting Poplar Springs Hospital at 804-733-6874.

Prince George Parent Resource Centeris providing training and information for teachers and parents of Special Needs children.  Their goal is o help parents understand the Special Education process.  To promote cooperation/communication between home, schools and community.  Provide information about support and offer information concerning available services.

Hopewell Public Schools maintains a commitment to providing the full continuum of special education and pupil personnel services that ensures access to and participation in programs and activities that are age appropriate and meets the educational needs of all students with identified disabilities.
  
Hopewell Public Schools adheres to the Individuals with Disabilities Education Act (IDEA) and the Virginia State Regulations Governing Special Education Programs for Students with Disabilities (VA REGS) when establishing programs and supporting decisions that will guide the educational paths for students with disabilities.
Hopewell Public Schools currently serves students with one or more of the following fourteen identified disabilities according to the IDEA:
Autism
Specific Learning Disability

Developmental Delay
Speech and Language Impairments

Emotional Disturbance
Deaf-Blindness

Hearing Impairment
Traumatic Brain Injury

Deafness
Visual Impairment including Blindness

Orthopedic Impairment
Mental Retardation

Other Health Impairment
Multiple Disabilities

Chesterfield County Public School
Their goal is to assist students with disabilities achieve success in all programs offered by Chesterfield County Public Schools. Chesterfield County Department of Special Education serves more than 9,000 students, ages 2 through 21, with a variety of programs and services.

The following services are provided by the Department of Special Education:

Assistive Technology Center  (AT Center)
The AT Center provides assistive technology and augmentative and alternative communication (AAC)  support for students and teachers.  Consultations and evaluations are provided through the AT Center.

Parent Teacher Resource Center (PTRC)
Located at the Fulghum Center, the PTRC serves as a resource for parents and teachers.  Parents and teachers may attend a variety of courses offered throughout the year, borrow materials from the lending library, or request consultations from the PTRC staff.

Transition Services
Transition services are offered to special education students through the student's IEP.  Services are designed  to assist with the transition from a school to a work environment.

Occupational Therapy (OT)
Evaluation, consultation, and therapy services are provided through the Department of Special Education.

Physical Therapy (PT)
Evaluation, consultation, and therapy services are provided through the Department of Special Education.


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