MONCRIEF ARMY COMMUNITY HOSPITAL
Moncrief Army Community Hospital, Ft. Jackson's main medical facility, handles more than 400,000 outpatient clinic visits and more than 5 million laboratory procedures each year. The facility consists of a 12 story tower and a 3 story clinic wing. Moncrief provides primary and specialty care management to all active duty soldiers and TRICARE Prime enrolled beneficiaries.
Partly as a result of an Army Audit Agency report on usage, the EMERGENCY ROOM HAS CLOSED at Moncrief Army Community Hospital.
There are three hospital emergency rooms within 15 minutes of Fort Jackson.
In case of emergency, go to the nearest emergency room or call 911.
TRICARE Prime beneficiaries and soldiers-in-training will be referred to the Specialty Referral Treatment area for urgent care.
TRICARE Standard and Medicare beneficiaries may obtain assistance in finding appropriate medical care for urgent needs by calling the TRICARE Service Center at (803)782-(DSN 734-)5565 or calling the provider locator service number 1-800-661-4315 (Region 3) and 1-800-661-4325 (Region 4). (Please find all these phone numbers, as well, in the "CONTACTS/LINKS" section of this topic.) Moncrief Army Community Hospital will still provide acute and routine care by appointment to all TRICARE Prime beneficiaries on a space available basis to all other TRICARE eligible beneficiaries and all Medicare eligible beneficiaries.
To access space available appointments, please call (803)751-CARE(DSN 734-)(2273) after 10 a.m. Monday-Friday. Space available appointments are offered for the same day only.
Moncrief Army Community Hospital (MACH), in conjunction with Humana Military Health Services (HMHS), our TRICARE partner, is committed to providing high-quality health care within the access standards of the TRICARE program to as many beneficiaries as possible. At present, beneficiary health care demands have reached the limits of MACH's capacity. This situation has been brought about by the loss of several members of our medical staff, increases in Soldiers in training, and an unusually high demand for appointments by our Prime Enrolled Beneficiaries.
In order to honor the commitment to those currently enrolled in TRICARE Prime at MACH, future enrollment will be limited to Active Duty Soldiers. All other TRICARE beneficiates will be afforded the option to enroll to TRICARE Prime in the civilian TRICARE Network until further notice.
MACH remains committed to serving the Fort Jackson community and is working to hire additional physicians to join the medical staff.
If you have any questions, please contact us.
"Accentuate the Positive"
*Instead of traditional "Sick Call", Permanent Party Active Duty soldiers should call (803) 751-CARE (DSN 734-) (2273) prior to 7 A.M. and select the menu choice for sick call appointments. * Priority is given to TRICARE Prime enrollees, all others will be on a space available basis. * Soldiers-in-training will continue to access health care 24 hours a day via the Troop Medical Clinic or the Soldier Assessment Center. * If you are having a problem following recent surgery or have a dental emergency, please call(803) 751-CARE (DSN 734-) (2273) after duty hours, and select the appropriate option. During duty hours, please call those areas directly.
When someone in your family is sick or hurting, you want to make the right choices to make them feel better. Should you treat the illness at home? Should you make an appointment to see the doctor? Or should you go to an emergency room at a hospital in the Columbia area, now that the emergency room at Moncrief Army Hospital has closed? How do you make the right choice?
You now have an excellent source for medical advice. It's the HEALTH CARE INFORMATION LINE. This service is staffed by registered nurses who are trained to help you know when an illness or injury can be treated at home and when you should seek professional medical care. The nurses are available 24 hours a day, 7 days a week. They will answer your medical questions quickly with advice you can understand and use.
COMMUNITY MENTAL HEALTH
Located in the McWethy Troop Medical Clinic, Fort Jackson's Community Mental Health Services is a therapy-oriented agency providing detection and professional treatment of emotional illnesses and human interaction problems. Appointments are required, except in emercency cases. For information, call (803)751(DSN734-) 5911.
PHARMACIES
Moncrief Army Community Hospital operates three pharmacies. The main pharmacy is located in the basement of MACH and provides a full spectrum of pharmaceutical care. The hours of operation are Monday through Friday, 0730-1700. The TMC houses the second pharmacy, which provides medication for the soldier's in training seen at the TMC. The third is a refill pharmacy located in the main PX (Gate 2). The pharmacy is open Tuesday-Friday, 0900-1230 and 1330-1700. A valid military identification card of the person for whom the prescription is written is required to pick up any medication. The main pharmacy also offers a call-in refill pharmacy service at (803) 751 (DSN 734-)2250.
PREVENTIVE MEDICINE
Moncrief's Preventive Medicine Services has a full-time community health nurse prepared to offer counseling on general health care. Special assistance is available for diabetics and post-stroke victims, as well as expectant and new parents. As part of the facility focus on preventative medicine there is also a Wellness Clinic and a Breast Health Clinic operational. For information call (803)-751(DSN 734-) 5200.
DENTAL CARE
Fort Jackson has four clinics providing a wide range of dental care. All clinics are open 7:15-16:15 Monday-Friday.
Hagen Dental Clinic (803-751(DSN 734)-3255/4091) located near the intersection of Moseby Street and Magruder Avenue, treats some permanent party, AIT and Basic Trainees. Retirees are seen on a space available basis for emergency care only.
Cladwell Dental Clinic (803) 751(DSN 734)-5178/7025, on Strom Thurmond Blvd, treats soldiers-in-training, some permanent party and AIT soldiers.
DENTAL ACTIVITY HEADQUARTERS is located in the rear of this clinic.
The Physical Exam Station (803) 751(DSN 734)-3105/3106, on Washington Road, primarily conducts dental exams and panographic x-rays for incoming recruits.
The Oral Surgeon is located at the Department of Dentistry, third floor, Moncrief Army Community Hospital (803) 751 (DSN 734-) -2241/2108.
For treatment of dental emergencies during non-duty hours, go to the dental clinic located on the third floor of Moncrief Army Community Hospital or call (803) 751(DSN 734)- 2108.
For contact information see "Contact/Links".