Kimbrough Ambulatory Care Center is not a hospital and because of this, has no capability to provide emergency room and inpatient services. Persons who have an emergency are advised to call 911, or go to the closest emergency room.

ELIGIBILITY

Region 1 began health care delivery under the managed care program, TRICARE, on 01 June 1998.  Beneficiaries who have elected to enroll into Prime will be given priority.  ACTIVE DUTY PERSONNEL MUST ENROLL IN PRIME.
Other eligible beneficiaries who have a valid ID card: active duty and their family members, and retirees and their family members, mayh use Kimbrough Ambulatory Care Center facilities on a space available basis only.

ID CARD AND PATIENT RECORDING CARD (STAMP PLATE)

All adults and children, 10 and older, must present a valid ID card when seeking medical treatment or when picking up their medical records. The patient Record Card (PRC) should be kept in your possession at all times so that all tests which are prescribed for you can be stamped with it. The PRC will be issued and coded by the medical treatment facility where records are kept and where you receive primary care.

The Defense Enrollment Eligibility Reporting System (DEERS) was designed to ensure that everyone who receives medical care in a military treatment facility is eligible for care.  In accordance with AR-600-8-14, the sponsor is responsible for ensuring that his/her family members are enrolled in DEERS and to periodically check to see if an update is needed through his/her personnel section.

GENERAL OUTPATIENT CLINIC

The General Outpatient Clinic (GOC) offers same-day appointments for minor illnesses, MONDAY through FRIDAY, 7:30a.m.-4:30p.m., for ages 16 and older. PLEASE BRING YOUR MEDICAL RECORDS. Consults from GOC are needed in order to be seen in the specialty clinics except Optometry. The GOC does school, sport and work physical exams for ages 16 and older. During its extended hours clinic, the GOC will be located in the Internal Medicine Clinic.

PHARMACY SERVICE

Prescriptions (new and refills) are dispensed from the Pharmacy to authorized health care beneficiaries. Hours of operation are MONDAY through FRIDAY, 7:30a.m.-7p.m. and SATURDAYS, 8:a.m.-4p.m. The Pharmacy will fill prescriptions written by civilian physicians and physicians from other medical treatment facilities; however, prior to writing prescriptions, these physicians should call the pharmacy service to ensure the medications being prescribed are in the Pharmacy's formulary. Refills are available by telephone at 1-800-248-6337, and are ready after 11a.m. the next day (MONDAY through FRIDAY ONLY).

LABORATORY SERVICE

The Laboratory operates Monday through Friday, 7:30 a.m. - 4:00 p.m.  On weekends, holidays and after regular hours, only emergency lab procedures are performed.  Phone (301) 677-8221.


IMMUNIZATION CLINIC

Immunizations are available daily from MONDAY through FRIDAY, 7:30 to 15:30. Allergy shots given MONDAY, WEDNESDAY, and FRIDAY. TB tests are given MONDAY through FRIDAY, EXCEPT THURSDAY. Phone (301) 677-8553.

EXCEPTIONAL FAMILY MEMBER PROGRAM

The EFM Program is a mandatory enrollment program that works with military and civilian agencies to provide coordinated services for family members with special medical or educational needs.  The program helps to ensure that the family member's special needs are considered in the military assignment process.  The EFMP and KACC assists military families with enrollment issues, resource coordination, assignment coordination, speech evaluations and Family Member medical screenings for overseas travel.  Phone (301 677-8412.

TRAVEL CLINIC

Preventive Medicine Service offers travel counseling to all active military members and their family members.  Retired military families, DoD civilians traveling on official business and active duty reservists are also eligible for Travel Clinic appointments.  Phone (301) 677-8435.

APPOINTMENT NUMBERS

Same Day appointments are made through our Nurse Triage telephone lines.  The hours of operation are from 0630 to 1930, Monday through Friday and 0730 to 1500, weekends and holidays.  Call (301) 677-8606 or (410) 674-8858 for Active Duty Sick Call and Adult Triage.  Call (301) 677-8036 or (410) 674-8857 for Pediaatric Triage.  Routine or follow-up appointments should be made through Sierra Military Health Services at 1-888-999-5195 Monday through Friday from 0600 - 2000 and Saturday's 0630 - 1730.


TRICARE HEALTH BENEFITS ADVISOR

The TRICARE Health Benefits Advisor can advise you under what circumstance statements of non-availability can be obtanined, and can provide them to you.  Forms and benefits books can be obtained in the TRICARE Health Benefits Office in the Patient Service Center, which is located with the Patient Administration Division (PAD).  Phone (301) 677-8982

TRICARE

Tricare is a medical program for active duty members, qualified family members, non-Medicare eligible retirees and their family members and survivors of all uniformed services.  It is designed to expand access to care, assure high quality care, control health care costs for patients and taypayers and improve medical readiness.  It is a health care porgram managed by the military in collaboration with civilian contractors.  The challenge with most in TRICARE is deciding which option - Prime, Extra or Standard, is best for them.  Enrollment is required for TRICARE Prime.  There are no enrollment fees for active duty families.

TRICARE PRIME - This is similar to civilian Health Maintenance Organizaations (HMO's) which serves as the central source for all of your health needs.  The heart of your HMO is a military treatment facility, augmented by a Primary Care Manager.  This is a health care provider that supervises your care.  All active duty members will be enrolled iln Prime and will continue to receive most of their care from military medical personnel.


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