BASE HOSPITAL
Naval Hospital Camp Pendleton with 133 beds
overlooks Lake O'Neill and is located approximately 12 miles from the Main
Gate.
The Naval Hospital participates in the program where TRICARE Prime
patients enrolled to NHCP have priority for access to care. Access to
care is based upon the following priorities:
1. Active Duty Service
Members 2. Family Members of
Active Duty enrolled in TRICARE
Prime 3. Retirees and their family
members enrolled in TRICARE
Prime 4. Active Duty family
members not enrolled in TRICARE
Prime 5. Retirees and their family
members not enrolled in TRICARE Prime
Outpatient and inpatient
care is provided for all eligible beneficiaries, including active duty, active
duty family members, retired persons, their eligible family members and eligible
members of deceased military.
For enrollment into TRICARE Prime, patients
should contact the TRICARE Service Center located on the 6th floor of Naval
Hospital Camp Pendleton, Bldg. H100, or call 1-888-874-9378 (follow the
telephone prompts for Naval Hospital Camp Pendleton).
For Health Care
advice or educational information on common health care concerns, you may call
the Health Care Information Line at 1-800-611-2883.
For those patients
who are TRICARE Prime and enrolled to hospital sites: If urgent medical problems
arise when your clinic is closed, call the After-hours PCM Urgent Medical Need
Line at 1-888-738-7044. A staff physician covering as your PCM is on
call; please be prepared to give enrollment, sponsor and social security number
information.
Upon arriving at Camp Pendleton, families should bring their
medical records to the Outpatient Records Desk located just inside the hospital
entrance closest to the outpatient parking lot. This allows entry
into the outpatient system and will reduce waiting times during first medical
appointments.
All patients are required to show proof of eligibility and
must be listed in the Defense Enrollment and Eligibility Reporting System
(DEERS). A valid ID Card alone will not guarantee care in
non-emergency situations.
Most hospital clinics operate on an appointment
basis. Appointments are available by calling the clinic directly, or
with a health care provider's referral. Primary Care (Family
Medicine, Internal Medicine and Pediatrics Clinic) appointment system is
centralized. The telephone number for that service is (760)
725-4327.
**Specialty care not available at Naval Hospital Camp Pendleton
may be available at Naval Medical Center San Diego, approximately one hour's
drive from Camp Pendleton.
The hospital pharmacy is open from 0700-1800
Monday thru Friday, Saturday hours 0800-1500; closed on
Sunday. Patients are reminded that waiting times for having
prescriptions filled can be lengthy, especially from 10:00 a.m. to noon, and 2
to 4 p.m. The patient ID card is required and proof of eligibility in
DEERS. Civilian physicians' prescriptions and those from local naval
facilities can be filled from 8 a.m. to 4:30 p.m. only.
The toll-free
prescription refill phone number for Naval Hospital Camp Pendleton and its
branch clinics is 866-286-8249.
Prescriptions called in to the Main
Pharmacy at the Naval Hospital may also be picked at the Pacific Plaza Pharmacy
(near the Commissary in the Pacific Plaza Shopping Center near the Main
Gate). The hours are Tuesday thru Saturday 0900-1800; closed on
Sunday and Monday.
AMBULANCE SERVICE
In case of an emergency,
ambulance service is available for on base active duty personnel and their
family members. Those residing off base should call local paramedics
(911). Emergency care is available at the hospital on a 24-hour
basis.
TRICARE Outpatient Clinic (TOC) Oceanside
A TRICARE
Outpatient Clinic provides services to all eligible beneficiaries with the same
priorities of care as the base hospital, excluding active
duty. TRICARE Prime enrollees have priority for
care.
State-licensed and credentialed civilian physicians, nurse
practitioners and physicians assistants staff the clinic.
TRICARE
Outpatient Clinic provides primary general ambulatory care to eligible
beneficiaries on an appointment basis. Basic laboratory, X-ray
services and medications are provided on site. Services range from
providing same day, acute care to management of routine or long-term,
uncomplicated, chronic illnesses at NO COST TO THE PATIENT.
Additional
services include well childcare, immunizations, women's health screenings,
mammography and physical exams for school, daycare or work, health education and
family planning.
To be eligible for care, all patients must present a
valid military I.D. card and be enrolled in DEERS. Priority for
appointments goes to TRICARE Prime enrollees who have selected the TOC as their
Primary Care Manager. TRICARE Standard patients will have a very
limited access to appointments.
The clinic is open 365 days per year,
including weekends and holidays. Hours of operation are Monday-Friday
0700-2000 and weekends/holidays 0800-1600. TRICARE Outpatient Clinic
is located at 2122 El Camino Real in Oceanside, one mile North of Highway
78. For an appointment call (760) 966-7500.
The clinic does
not provide emergency care. Critically ill or seriously injured
patients should go to the nearest military or civilian hospital emergency
room.
Veterans may contact the Veterans Affairs (VA) offices located in
Building 13150 on Mainside for information regarding medical issues.