BEFORE YOU MOVE:
Visit your Relocation Assistance Program at your current installation to receive relocation counseling regarding your upcoming relocation. One-on-one assistance is available as well as relocation programs to help prepare individuals as they PCS. Smooth Move workshops cover relocation counseling, sponsorship, financial entitlements, household goods shipments, unaccompanied baggage, self moves, inventory of goods, weight allowances, pets, insurance, necessary records, family housing and TRICARE portability.
Contact the Military Personnel Flight, Base Intro Manager to request a sponsor, approval for medical and educational clearance for family members, pet approval information and Defense Eligibility Enrollment Reporting System (DEERS) enrollment. If a dependent has special medical/education needs, they must be enrolled in he Special Needs Identification and Assignment Coordination Process. Check immunizations for each family member. Compile a home file for each family member and set up family records file.
Contact the Traffic Management Flight (TMO) and provide estimated shipping weight for each shipment. Bring 5 copies of your orders per shipment. TMO will cover dependent travel overseas; shipment and storage of household goods/firearms; unaccompanied baggage; Privately Owned Vehicles; pet shipment; mobile homes; and self-moves and set up your shipment dates.
The most important person to you during your move is your SPONSOR. If you have not received one, contact your Commander's Support Staff or Military Personnel Flight Customer Service at your losing base and ask that they request one for you. Your sponsor will be instrumental in making your arrangements, answering your questions and meeting you personally.
Make Lodging/TLF arrangements at your current installation and make lodging arrangements at Robins AFB. Single people arriving during non-duty hours may be assigned space in visiting airmen or officers' quarters. Families may stay in apartment-style temporary lodging facilities while seeking permanent homes. Reservations for Temporary Lodging Facilities (TLF's) can be made by telephone as soon as you receive your orders. For further information, contact Robins' lodging office, DSN 468-3503 or Pine Oaks Lodge, 214 N 2nd St Bldg Warner Robins, GA 31093, (478)-923-6685.
Military members PCS in to Robins are authorized 30 days in the TLF. Military members PCS out are authorized 10 days; however, there is paperwork to extend if necessary. Remember: Temporary Lodging Expense (TLE) is a PARTIAL reimbursement for temporary living expenses incurred during a PCS move. It covers temporary living expenses at new duty location. The maximum number of days payable is 10. You may be reimbursed up to 10 days while staying in temporary lodging.
If you have dependents and want to apply for base housing, you may complete a housing application at your current installation to be forwarded to Robins. You will be placed on the housing list on the first day of the month prior to your month of report date.
Enlisted dormitory room assignments on base can be made in advance by your sponsor, who can provide a room key on your arrival, saving you a move later.
If you have children needing day care, you are authorized free childcare at your current installation as you depart through the Air Force Aid/Relocation Child Care for PCS program. Free childcare is provided for up to 20 hours per child within 60 days of your departure date within the home of a licensed day care provider on base. Contact your Relocation Assistance Program at the Family Support Center to receive a certificate for free childcare.
You will need to bring 2 copies of your orders to your current Finance customer service no earlier than 30 days prior to your out-processing so that your financial records can be updated for your PCS move. Your finance office will also brief you on your authorized PCS financial entitlements to include BAS, BAH, Direct Deposit, Advance Pay, Per Diem, Mileage, Dislocation Allowance, and Temporary Lodging Expense. It is important to keep all receipts for filing your travel voucher upon arrival. If you have any questions contact your serving Finance office to assist you with any PCS entitlements. NOTE: You must receive concurrent travel approval from the gaining commander when taking family members to the new duty station.
The Air Force recognizes that members need time off for moving. If you want to visit family or take a vacation, you can request leave in connection with your move. In addition, you can also request permissive TDY for house- hunting. This will give you up to 8 calendar days that are not chargeable as leave to look for housing at the new duty station. The pre-move house hunting trip is at your own expense. This must be approved by your Commander.
Contact the legal office to obtain Power of Attorney, if necessary. Check your homeowners insurance to determine scope of transit coverage.
Prepare a general inventory by room, closet, attic, garage, etc., of all household and personal possessions for your own use and so that you will be able to make an accurate estimate of their value for insurance purposes. Obtain a written appraisal for valuable items such as antiques, jewelry, paintings, etc.
Notify utilities and home services of disconnect dates; have vehicles serviced; make travel arrangements; obtain copies of civilian medical records dental records and school records.
If newly married and/or have first child ensure family members are enrolled in DEERS. NOTE: If you get married before you PCS, you MUST inform your commander and follow the procedures exactly as you are given them. The military WILL NOT PAY for travel and housing of your spouse if you do not follow proper procedures.
HANDCARRY during your PCS your family record file along with copies of your orders, phone numbers of family/friends, duplicates of car/other important keys, home inventory of household goods plus pictures and receipts, and medical and dental records.
Remember to send a change of address notification to the post office to forward your mail.
General Delivery Address for Robins AFB, 740 Macon St., RAFB, GA 31098.
REPORTING IN PROCEDURES:
Military members entering Gate 2, open 24 hours a day, will be directed to the INTRO Office, during duty hours, in Building 905; or to the 24-hour arrival point in Building 557, the Billeting Office. The first full duty day after arrival, your sponsor should take you to your unit's orderly room. The orderly room will contact the base INTRO Office to schedule an appointment for in-processing. Bring all hand carried records with you for in-processing.
Civilians being assigned to Robins AFB should follow the same procedures as military members but during duty hours report to the Employment Office in Building 1524, behind the Museum. For information, call the employment office at DSN 468-5711 or commercial ((478)) 926-5711.
Airman Dining Facilities: There are two airmen's dining facilities on Robins: Wynn Dining and Flightline Dining Facilities. Robins has an Enlisted Club and Officers Club both, which serve meals daily.
AFTER YOU ARRIVE:
Your sponsor should arrange to meet you upon arrival. If not, contact your sponsor upon arrival; your sponsor will be instrumental assisting with your arrangements, answering your questions and meeting you personally.
Traffic Management Flight Inbound Personal Property:
If you shipped personal property to Robins AFB, and have not notified the inbound section of TMO upon your arrival, you must notify the TMO at (478)-222-0100 immediately. Upon the arrival of your shipment, the TMO has two hours to arrange delivery or to place shipments in storage. Prompt notification is necessary to avoid unnecessary storage and extra handling. A delay in notifying the TMO can result in weeks of undue hardship for you and your family waiting for household goods.
Temporary Household Goods Items Loaned Out: Newly arriving members and families should be aware that the Family Support Center's Family Service's Lending Closet is especially designed to make transition into the community easier. The Family Services Lending closet provides essential items primarily for the relocating family while they are awaiting arrival of their household goods. Items include: pots, pans, dishes, silverware, irons, coffee pots, ironing boards, aero beds, vacuum cleaners, porta-cribs, high chairs, and infant car seats. Most of these items may be checked out for a period of 30 days. Check in with the Robins Housing Office for information on temporary and permanent housing.
Child Care for PCS: Robins offers the Child Care for PCS program, which will pay for 20 hours of day care per child within 60 days of arrival to Robins. Please check in with the Family Support Center's Relocation Program in building 794 to receive your certificate for childcare. Please provide 1 copy of your orders.
If you forwarded your mail to the general delivery address, recipients at Robins must check for mail at the Post Office, 740 Macon Street. Robins temporary lodgers can receive general delivery mail at the post office (same address listed above).
Contact the legal office to file a claim if you have damage to your household goods shipment. No appointment is necessary to turn-in the DD Form 1840R. You may present the DD Form 1840R to the Claims Office at any time from 8:00 a.m. to 4:00 p.m. Monday through Friday. You have 70 days within the delivery or your household goods shipment to file a claim. DO NOT LET THE 70 DAY PERIOD SLIP AWAY. Claims Office ((478)) 926-9276.
Contact the Family Support Center at Robins AFB, DSN 468-1256 or ((478)) 926-1256 for all your incoming relocation needs or if you have questions or concerns.